- Welcome to Eseil group Canada, Distributor, wholesale of Certified Organic Coffee, tea, Moringa products…..
Eseil Group Canada
INFORMATION QUESTIONS
Yes, you will receive the same product as on the picture. Unless otherwise specified, you will be informed if you will be getting the same product but in a different packaging. You will have to give authorization before the product on a different packaging can be shipped.
Your sale receipt should appear immediately after checkout for you to print or download and save
Your sale receipt should appear immediately after checkout for you to print or download and save
Yes, you may return/exchange an item provided it is not damaged or opened
You will be provided with return instructions when/where needed
The order will be cancelled for full refund if you chose to, or you may choose to wait for delay shipping.
It will take approximately 24-48 hours for the item to be shipped out
Shipping is mostly within Canada and Continental America, it takes 24- 48 hours to ship once payment confirmation is received. Clients out of continental America and Canada will have to contact us for shipping quote.
You will have to send a personal inquiry regarding the product and quantity required. Time line will be provided when the quantity will be available. Once that is agreed upon, an initial 10% payment will be made for the total of the cost of the goods and the remaining 90% once the goods are ready to be shipped out or picked up.
Yes I do, provided the item has not been shipped out. The customer needs to contact us as soon as possible if they change their mind before the item is shipped out.
The packages will be shipped from Brampton, Ontario, Canada
ONLY on special request where a shipping quote has been provided and agreed upon by the customer
Yes you will be able to track your package online. For Tracking, we’ll use Canada post as often for shipping, but we will also use shipping carriers like Purolator, UPS where necessary.
“In-transit” means that the package has been dispatched from the seller closest postal office, and they are travelling to the destination postal dispatch center or post office, where a local driver or delivery person will be picking them up.
We accept Payment by interact, PayPal, credit card payments through PayPal, wire transfer for large wholesale purchase. them up.
We are dedicated to providing fair-trade trade products and distribute to local businesses in the Greater Toronto and Hamilton area.